Document history

Added a section describing the Argus Agent, the software installed at a customer site: that it relays video from connected cameras to Argus servers for automated analysis, what connection diagnostics it reports, that camera addresses are masked and credentials removed from error reports before leaving the site, and that it performs object and pose detection rather than facial recognition or identification.

First published version. Covers information collected, our role as controller and processor, automated processing, sharing, SMS messaging, retention, security, individual rights, the video and biometric surveillance notice, cookies, and international transfers.

First published version. Governs use of the Argus platform.

First published version. Covers AI detection accuracy, that outputs are probabilistic and require human review, and the customer's compliance responsibilities.

First published version. Covers what a customer authorizes when connecting Argus: agent and system access, camera/POS/management integrations, and the collection, processing, and storage of video (including theft footage) and metadata.

First published version. Covers the SMS program: message frequency, that message and data rates may apply, and the STOP and HELP keywords.

First published version. Describes what a customer authorizes when granting remote support access. Note this document promises that consent is re-requested when it changes, so a new version here obliges a fresh consent prompt - see remote_support_consent_log.consent_version.